Community guidelines

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Mickaajack’s mission is to put people at the heart of commerce, empowering everyone to thrive. Our community is based on trust and respect, and we think it’s something special, so we’ve established our Community Guidelines (“Guidelines”) as part of our Terms of Service to ensure Mickaajack can be a safe and trustworthy place to buy and sell together.

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Terms and Conditions

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PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

BY USING THIS SITE AT mickaajack.com (COLLECTIVELY, THE "SITE"), YOU ACCEPT THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF USE, PLEASE DO NOT USE THE SITE. EXCEPT WHERE STATED OTHERWISE, THE TERM " Mickaajack” USED ON THE SITE SHALL BE DEEMED TO INCLUDE Mickaajack INC. AND ITS AFFILIATES, SUBSIDIARIES, SUCCESSORS AND ASSIGNS. mickaajack.com RESERVES THE RIGHT, AT ITS DISCRETION, TO CHANGE, MODIFY, ADD OR REMOVE PORTIONS OF THESE TERMS AND CONDITIONS AT ANY TIME. PLEASE CHECK THESE TERMS AND CONDITIONS PERIODICALLY FOR CHANGES. YOUR CONTINUED USE OF THE SITE FOLLOWING THE POSTING OF CHANGES TO THESE TERMS AND CONDITIONS WILL MEAN YOU ACCEPT THOSE CHANGES.

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Return Policy

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We’ll gladly accept unworn, unwashed, or defective merchandise purchased on mickaajack.com for return or exchange. Free People merchandise purchased at independent boutiques and department stores must be returned to the location where it was purchased. Please contact the individual boutique or store for their return policy. Mickaajack items must be returned directly to the seller. Items purchased in a Free People store must be returned to a Free People store. Items must include the attached Free People price tickets and be accompanied by the original store sales receipt.

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Shipping Methods

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We currently offer the following shipping methods only:

Shipping MethodShipping ChargeOrder ProcessingEstimated Delivery
SF Express Free (Hong Kong & Macau Only) Orders placed today will be processed within 3-5 business days. Delivery occurs 1 to 4 business days after processing.
DHL Free (Singapore, Taiwan, Australia Only) Orders placed today will be processed within 3-5 business days. Delivery occurs 3 to 10 business days after processing.

 

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